home
products
education
support
partners
company

Support

Need some help with your XUI and Carousel develpment? Why not avail of our online support to get definitive answers from the experts?

Project assistance

If you are developing an application with XUI or Carousel you may be interested in signing up for project assistance. This support can include anything from project analysis at the beginning of a project to solving technical problems throughout the lifecycle of the project.

With project assistance you can get expert advice in any of the following areas...

  • Project analysis
  • Architectural recommendations
  • Technical problem solving
  • Code review
support hours 9am - 7pm GMT, mon - fri
medium email
valid for 12 months
response time 1 business day

Project assist - Pricing
2 hours €299 sign up
5 hours €699 sign up
10 hours €1299 sign up

One off support ticket

This is ideal for technical problems which need to be addressed quickly while developers continue build other features of the application.

A one off support ticket entitles you to a single email support.

Single support ticket - Pricing
1 day response €99 sign up
3 day response €69 sign up
5 - 10 day response €49 sign up

Customization

If you are developing a XUI application and require functionality outside the scope of the core XUI toolkit you may be interested in our customization service. This customization could consist of any of the following...
  • Customization of the core XUI / Carousel toolkits
  • Development of custom features which can be plugged into the core platform. This could include custom components, validations, data bindings, pages, Look & feel etc.
  • Customization of backend processing for Carousel related enterprise features
  • Customization of the kalideoscope editor

Because of the varied nature of this requirement we can only quote projects on a case by case basis. In order to find out more about this service please mail us at


Tailored support

Xoetrope can provide onsite support throughout Ireland the UK and mainland Europe. We are also engaging the services of agents throughout the rest of the world to work with us in providing the best possible support for XUI and our entire range of products. If you are interesting in becoming a Xoetrope partner, please visit our partner section.

If you have any questions about our support packages please email us at